Shipping Policies
Shipping
We ship globally from our warehouses situated in London UK, India & Shanghai.
You will receive a shipping confirmation email with a tracking number, and orders require a signature upon delivery.
Please see costs and delivery times below for various regions. Note orders with engravings will require an additional two working days.
United Kingdom
Shipping option | Cost | Delivery time |
Standard shipping | Free | 5 working days |
Express shipping | £10 | 3 working days |
Europe (Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Slovakia, Spain, Switzerland)
Shipping option | Cost | Delivery time |
Standard shipping | Free | 4-6 working days |
Express shipping | £10 | 2-3 working days |
Europe (All other European countries)
Shipping option | Cost | Delivery time |
Standard shipping | Free | 4-6 working days |
Express shipping | £15 | 2-3 working days |
United States
Shipping option | Cost | Delivery time |
Standard shipping | Free | 4-6 working days |
Express shipping | £15 | 2-3 working days |
Rest of world
Shipping option | Cost | Delivery time |
Standard shipping | Free | 5-7 working days |
Express shipping | £20 | 2-4 working days |
Gift Wrapping
We offer gift wrapping at an additional £3 (or the equivalent in your local currency). Just check the gift wrapping box at checkout.
Where do you ship to?We ship to the following countries (listed below in alphabetical order). We are unable to ship to P.O. boxes. Andorra, Australia, Austria, Bahrain, Belarus, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Malta, Moldova, Monaco, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Singapore, Slovak, Slovenia, South Africa, South Korea, Switzerland, Sweden, Taiwan, Thailand, Turkey, U.A.E., Ukraine, United States, Vietnam.
Can I track my order?Absolutely. You will receive an email with a tracking number once your order is shipped. Note that all orders require a signature at delivery.
Can you deliver order to PO Box Address?
Unfortunately we're unable to deliver to PO Box numbers, BFPO addresses, mail-forwarding addresses and temporary residence addresses. This is so that we can ensure the safe delivery and receipt of your order.
Can My order be redirected ?
Unfortunately we're unable to redirect orders once they have left our warehouse, so please make sure to provide a shipping address where you will be available to sign and receive your order. If you would still like to try and redirect your parcel once it's been dispatched, please contact the courier directly to see if this would be possible.
Can I pick my order up from a London address?Unfortunately we're unable to provide this facility at this point of time.
Do I have to pay import duties or taxes?For destinations including the UK, EU, US, Australia, HK and Singapore, there are generally no import duties or taxes payable. For other destinations please see the table below for estimated charges.
International customers now have the option to prepay import duties at checkout. If this option is not selected, duties will be collected by carrier upon delivery.
Country / Region | Import duties |
EU | None |
US | None |
Hong Kong | None |
Australia | None for orders below A$1000 15% for orders above A$1000 |
Canada | ~20% |
China | ~30% |
Japan | ~8% |
Korea | ~8% |
Singapore | None for orders below S$400 7% for orders above S$400 |
United Arab Emirates | ~5% |
Others | Please check local duties |